Treatment & Process Questions

How long do lash enhancements last in Toronto's weather?
Lash lifts last 6-8 weeks regardless of season. Professional-grade solutions withstand humidity, winter heating, and daily activities when proper aftercare is followed.
 

What's the difference between lifts and extensions?

• Lifts: Enhance your natural lashes, 6-8 weeks, zero maintenance

• Extensions: Add synthetic lashes, 2-3 weeks between fills, more dramatic

• Hybrid: Combines both techniques for customized results
   

Can I wear mascara after treatment?
Yes, after 24 hours, you can apply water-based mascara if desired. Most clients find it unnecessary due to the dramatic natural enhancement.

How long does the treatment take?

• Lash Lift & Tint: 90 minutes

• Classic Extensions: 2-3 hours

• Hybrid Enhancement: 2 hours
   

Safety & Suitability Questions

Is it safe for sensitive eyes?
Absolutely. We use gentle, professional-grade products specifically chosen for sensitive eyes. Perfect for contact lens wearers and those with allergies. Learn more about eye health and cosmetic procedures from the American Academy of Ophthalmology.

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Can I get lash treatments if I wear contact lenses?
Yes, but contacts must be removed during treatment. Bring your contact case and solution to your appointment.

 

What if I have very short or sparse natural lashes?
Our hybrid technique is perfect for sparse lashes, combining lifting with strategic extensions for optimal results.

 

Are there any age restrictions?
We provide services for clients 18 and older. Minors require parental consent and consultation.

 

What if I'm pregnant or breastfeeding?
Lash lifts are generally safe during pregnancy/breastfeeding, but we recommend consulting your doctor first.

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Preparation & Aftercare Questions

How do I prepare for my appointment?

• Arrive makeup-free

• Avoid oil-based products for 24 hours prior

• Remove contact lenses before treatment

• Avoid caffeine to prevent eye watering
   

What's the aftercare routine?

• Keep lashes dry for 24 hours.

• Avoid steam, saunas, and hot showers.

• No rubbing or touching

• Use the provided aftercare serum

• Sleep on your back if possible, the first night
   

Can I swim after treatment?
Yes, after 24-48 hours (depending on treatment), you can swim, exercise, and live your normal life.

When can I return to my regular skincare routine?

Resume oil-based cleansers after 24 hours for lifts, 48 hours for extensions. Get detailed aftercare guide

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Maintenance & Longevity Questions

Do you offer touch-ups?

Yes, we provide guidance on optimal touch-up timing and offer maintenance appointments to keep your lashes looking perfect.

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How often should I book maintenance?

• Lash Lifts: Every 6-8 weeks

• Extensions: Every 2-3 weeks

• Hybrid: Every 4-6 weeks
   

What happens when they grow out?

Lash lifts fade naturally as lashes shed and regrow. Extensions require professional removal or gradual shedding.

 

Can I remove extensions myself?

Never attempt self-removal. Professional removal protects your natural lashes and eye health.

 

Pricing & Booking Questions

Why don't you list prices online?

Pricing varies based on individual needs, current promotions, and package deals. We provide transparent pricing during your free consultation.

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Do you offer package deals?

Yes! We offer maintenance packages and combination service discounts. Discuss options during consultation.

 

What payment methods do you accept?

Cash, credit cards, debit, and e-transfers. Payment plans are available for larger packages.

Is parking available? Yes, convenient parking is available. Also accessible via TTC with multiple transit options nearby.

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What's your cancellation policy?

24-hour notice required for changes. Same-day cancellations may incur fees.

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Results & Expectations Questions

What if I'm not satisfied with the results?

We offer complimentary consultations to ensure expectations are met. Client satisfaction is our priority, with adjustment appointments if needed.

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How dramatic will the results be?

Results vary based on natural lash condition and chosen service. View before/after galleries and discuss expectations during consultation.

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Will my natural lashes be damaged?

When performed by certified professionals using quality products, lash treatments don't damage natural lashes.

 

Can I still use an eyelash curler?

Not recommended after lifts (unnecessary) or extensions (can cause damage). Discuss alternatives during consultation.